Carla joined The Barnett Group as an account manager in 2007. Her responsibilities include sending request for proposal documents, creating quotes to present to clients, negotiating rates with carriers, entering eligibility information on carrier websites, billing reconciliation and providing excellent customer service to all clients.
Carla’s diverse background in the insurance and banking fields has led to her success in the industry. In 1993, she began her career as a payroll specialist and benefits manager at Medshares Management Group. She also served as a benefits specialist at Union Planters Bank and Methodist Healthcare. Before joining The Barnett Group, Carla held the position of customer service manager at Mid-South Administrative Group, LLC from 2002 to 2007.
In Carla’s spare time, she enjoys spending time outdoors and shopping for antiques.